This has happened before and I have just gone to the Task Manager and started a new task (brows to .exe file) but this afternoon, after the last crash...it won't start at all.
Have you already tried starting the machine? If so and it's still crashing, what are the exact steps you're taking? Are you opening with a file, or just launching Storyline? Do you see any errors? When you try to re-open it, does anything happen? Do you see a process listed in Task Manager at all?
3 Replies
Stephen,
Have you already tried starting the machine? If so and it's still crashing, what are the exact steps you're taking? Are you opening with a file, or just launching Storyline? Do you see any errors? When you try to re-open it, does anything happen? Do you see a process listed in Task Manager at all?
Hi Stephen,
I'm wondering if something might've gone funky with your install. Have you tried running through these steps yet?
Thanks guys...I rebooted and all is fine. I'll hit those steps a little later as I have a timeline. Maybe tonight.
Thanks again.
~Stephen
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