Storyline not working in a Firefox and Safari on a MAC
I need some help!
I created a course using Storyline 2.0, where a map moves the learner through each step of the process we are teaching. Everything is based on changing states, from hidden to normal, etc.
I ran tests of the course from the organization's LMS. Everything works perfect on a PC platform in all browser: IE, Edge, Firefox and Chrome. However, when I tested the course on MAC - OS X Yosemite, course does not work on Firefox and Safari. It works on Chrome. The issue here is that the map elements does not change state, so the learner cannot move forward from the first step, because the next step does not change states and the learner has nothing to click on.
Also, I noticed that when something is not working correctly with course animations or object states, the note/transcript tab does not show the correct formatting of the text. I usually leave a space/line between paragraph to make the transcript text easier to read. In Safari and Firefox on the MAC the text has not space/line between paragraphs.
I attached an screen shot of the course from the MAC running on Firefox. Notice the text on the transcript no space between paragraph and at this point in the course their should be an icon on top of the word "Responsibility Atrium" for the learners to continue with the course.
Any ideas you could share?