Storyline output hangs after upgrade

Apr 15, 2013

I created a storyline project which was working fine. When I upgraded SL to 2.0, the flash output now will occasionally hang. The screen displays fine but the buttons are non-responsive, and none of the keystroke triggers are working.

Is this a known bug?

1 Reply
Christine Hendrickson

Welcome to E-Learning Heroes, Kit!

Just to confirm, you're running version 2 (1212.1412), correct? To find this information, click on "Help" and "About Articulate Storyline".

If you are running that version, can you tell me what operating system you're running please?

Also, please try creating a new, blank Storyline course and see if you experience the same thing. If you do, it may be an issue with the installation of Storyline or the update. If not, it may be a problem with the original file. 

Thanks, Kit. Let me know how it goes!

Christine

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