Storyline project file won't open

May 17, 2018

When I'm trying to open the .story file I get the following error message:

"The project Storyline is locked by another process"..

FYI - my project file is not called "Storyline" but anyways, I've never seen this error before. This is a course that I have been working on for the last month. I do have a backup from a few days ago that opens file and there is no dramatic changes (although lots of little things)...

 

Any ideas?

I'm on the latest version of Storyline360

 

Eitan

 

2 Replies
Alyssa Gomez

Hey Eitan!

Happy to hear you're able to open the file from your local drive. I'd recommend using your local drive for all working projects, and use your network drive to store backup files. Before opening any file on a network drive, move it to local storage first. 

Working from a network drive or a USB drive can cause a few different problems, and you can read more about that here.

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