Storyline Project won't launch at Startup

Hi everyone!

I am currently in the middle of setting up our Virtual Classrooms. When you sign up for online training, we give you access to this virtual classroom where you will be able to play around with the software that we cover in our training certification.

I want to have a short "story" to be run at startup. This will be their quick "Getting Started" guide so they will know their way around the virtual classroom.

Each virtual classroom is actually a physical client-PC. I have set up the client PC to run the story at start up following this:

http://windows.microsoft.com/en-sg/windows-vista/run-a-program-automatically-when-windows-starts

I have published the project as "CD". In theory (at least in my head) this should work stand alone and I know it works because when I try it on my own PC, it launches just fine but I don't have the same results when I try to execute this on the client PCs we are using for the virtual classroom. This is what I get: see screenshot below.

 NOTES:

1. I created the shortcut for "Launch_Story" and that's what I dragged to the startup folder. (Again this works on my PC with no issues)

2. I made sure that the output folder is saved on the local drive of the client PC's. It's not run from the network.

3. I tried this using a published HTML output but it's the same thing.. except that that error is seen within the browser.

Any ideas?

I can't wait to hear what your suggestions are coz I am going nuts!

Thanks,

Donna

6 Replies
Justin Grenier

Hey, Donna.

I assume you've verified that double-clicking the "Launch_Story" file manually works OK after boot time, correct?

If so, I've seen before that there are some applications that just won't quite launch properly, immediately at boot time.  Perhaps Flash Player isn't quite ready to go yet, or maybe the Network connection hasn't yet been fully established.

In situations like that, I've used a third-party tool called Startup Delayer to control how long Windows waits to launch Startup applications.  You might begin with a 5- or 10-second delay and work up or down from there, depending on the performance you get.

Give it a try and let us know your results.  Thanks!

Donna Morvan

Hello Justin,

 "I assume you've verified that double-clicking the "Launch_Story" file manually works OK after boot time, correct?"

Apparently I've been too focused on getting it to run on startup to even notice that it doesn't run even if I manually double click it. It does pop up but I'm getting the same result (as shown in the previous post - see screenshot). So now I am wondering why it isn't working.

"If so, I've seen before that there are some applications that just won't quite launch properly, immediately at boot time. Perhaps Flash Player isn't quite ready to go yet, or maybe the Network connection hasn't yet been fully established."

Is this the case even if you already published it as CD, should it not work on its own?

Justin Grenier

Hello again, Donna.

Even the CD-published version of our output has dependencies, so it sounds like perhaps something like Flash isn't properly installed on your PCs.

Check out the Viewing Content section of this page for details.  If Flash appears to be installed already, you could try Uninstalling and Reinstalling it.