Storyline Project wont display Preview "This Scene"
May 07, 2014
By
Mark Dobson
Hello Articulate,
For the last two days the Storyline Software wont display the project when trying to preview a scene. It will show a preview of a single slide, but not a scene.
An example of This Scene not working is when trying to preview even a scene with a single slide: Preview "This Slide" works, but "This Scene" doesnt.
So what does happen?
The screen shows the preview outline and a dialogus box states "Preparing slide 1 of 1" and none of the content appears. (see attachment)
I have tried this both while connected to our company servier or as a standalone laptop with the same result.
If I preview "Entire Project" it works.
I would appreciate your assistance on how to fix the "Preview Scene".
Regards - Mark
3 Replies
Hi Mark,
Sorry to hear about the trouble!
First, please make sure that you're working with a local project file when you modify or publish your project. If you're working on a network drive, or any other external storage, that might be causing the trouble.
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
Please make sure you're running the most recent version of Storyline. Articulate Storyline Update 5 includes bug fixes, performance improvements, and HTML5 output enhancements. Click here for details.
If you're already working locally with your Storyline project files and you've updated, it may help to run a quick repair:
Articulate Support - How to Repair Articulate Storyline
Please let me know if you're able to preview a scene successfully after trying the suggestions above.
Thanks, Mark!
Thank you Christine for your help.
Mark
Happy to help, Mark!
Please let me know if you have any other trouble with this.
Best,
Christine
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