Storyline Publish issue

May 26, 2016

If I run Storyline publish output on MAC(OS 10.10.0) + Safari (9.0.2)

I am not able to see the content, I can hear only audio.

Could you please suggest any setting to be done in Storyline 2 file.

I have Storyline Version 4: 1501.717

5 Replies
Crystal Horn

Hi Sanket!  The first thing that I would recommend is to download the latest update to Storyline, which is Update 9 released just this week.  This article describes the fixes included in each update.

After updating, please open and republish any of your affected files and upload it again to it's intended environment.  Give it a test and see if you notice a difference.  You are also welcome to share your file here with us for testing.

This discussion is closed. You can start a new discussion or contact Articulate Support.