Storyline Published files tracking on iPad
A couple of months ago we started having issues with AICC courses tracking completion when using an iPad. We publish html but do not check the player. Our LMS has bought Storyline to help us troubleshoot some of our issues, including the completion. They are telling us we need the mobile player to run the files on the iPad. I know that is not the case. I understand there are potentially limits to course functionality in html, but that is all.
I searched in the forum for a response that is clear and to the point but could not find out specifically related to this situation. Could you reply and/or provide any links to your information to steer them in the right direction?
Thank you for your help!