Storyline publishing issue

Aug 09, 2013

I am creating new storyline classes, with some mp4 videos and text. I will publish the class and close down storyline. If I go back into that same project later to make corrects and republish there are files that are missing and the class is unusable. I also am unable to preview any of the slides at this point. The solution I have been using is copying all the slides into a brand new project and republishing and all is fine. Is there something that is causing this or is there another work around?

1 Reply
Ashley Terwilliger-Pollard

Hi Stephanie and welcome to Heroes!

This happens each time you open a Storyline project you've already worked on? 

First, you'll want to double check that you're working locally on the projects. 

You may also want to conduct a simple repair of your Storyline software and if the erratic behavior continues, you may also need to repair the supporting Windows software. 

If that doesn't solve the issue you're having with your files please feel free to send the .story file along to our team so that we can take a look.

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