Storyline - Publishing then crashing

Feb 17, 2014

My stroyline is crashing soon after I click on the Publish button.   When it gets to the Optimizing images window another window appears with ' Articulate Storyline has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available'.

Then another window, ' Articulate Storyline has stopped working.  Windows is checking for a solution to the problem...'

Windows has not come back with a solution. 

I have tried rebooting my system, creating a new project, even republished other projects, and all the same out come.  If anyone has any advice I look forward to hearing from you!.

1 Reply
Ashley Terwilliger-Pollard

Hi Christian and welcome to Heroes,

I'm sorry to hear about the issues you're encountering with publishing. You'll first want to check that you're working on local project files and publishing to a local drive as well. I'd also suggest following the troubleshooting steps in this article to fix unexpected or erratic behavior in Articulate Storyline.

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