I'm completing a curriculum in 6 modules. At the end of each, there are 4 or 5 review questions with a results slide that lets people review their answers. At the moment, one of the modules is working correctly, but reviewing the questions in the others says they are all answered incorrectly, even when the question-by-question feedback says they've been answered correctly. I can't spot the difference between the files that's causing this to happen. I have set each question to return to the initial state on revisit, so that people can try them more than once. Is the results slide resetting them and declaring them incorrect during the review?
I had a quiz question that did this. When I changed the question so that it did NOT return to the original state on revisit, then the quiz review was accurate.
Thanks! That seems to be exactly the problem. The one that was working was set to automatically decide (though I thought I'd changed it to "initial"), and resetting the others fixed it.
I've run into this too. But when I set the question slides to automatically decide their state upon re-visit I'm still seeing the answers from the previous attempt. The complication in my case is that the learner is permitted to leave the quiz in the middle if they want. The idea is that they can leave at any point, but if they come back to it they start over and have to re-answer all of the questions.
Never mind, I found a solution. For some reason having the "Reset results" trigger on a button wasn't working properly. I had to set it to fire when "timeline starts" instead. And, oddly enough, I had to set my question slides to "Resumed saved state."
I am having a similar issue. I have a simple 3 question quiz, the user is allowed to retry each question until they answer correctly. This means that after seeing the "Incorrect Answer" dialog box, and selecting Continue, they are brought back to that same question/slide. For this to work, I have to set the Properties of the question/slide to "Reset to Initial State" when revisiting.
My problem is that on the Results Slide they need the option to go back and Review their answers. But when the user selects to Review the answers, the questions slides go back to their Initial State, and show them as incorrect.
Is there a way to accomplish both? Or any other ideas on how this could be done? Again, the user would have the ability to answer each question until they answered correctly, AND they would have the option to Review those correct answers. As far as I can tell, one requires the Question Slides to be set to "Resest..." and the other requires the Question Slides to be set to "Automatically Decide".
I would recommend leaving this set to Automatically Decide. Your attempts should be set to unlimited and it will allow the user to re-take the question as you wish. This will also allow the Review Quiz option via the results slide to work properly.
Thank you Leslie. I am new to Articulate and clearly missed a pretty simple task. I thought I had selected Unlimited for all the question slides... I had not. The quiz now works properly when I preview it in Articulate.
Sadly, and maybe this isn't the best place to ask, but when I publish the course, and run the learning activity in my LMS (SuccessFactors), it acts as though Unlimited is not selected. I cannot retry any of the questions, when the Retry layer is shown, you click the button and that layer is hidden, and the timeline does not resest for the question slide, I can't go forward or change my answer. I did check with them, and they say it's got to be something in the content. But I check the content using Preview in Articulate and works like a charm. And I'm at a bit of a loss. Any assistance would be appreciated.
Hi Johnathan! I would advise to try testing the content in SCORM Cloud to see if you experience the same issue. This would help understand if the issue lies with the course or with the LMS. If you are able to replicate, please feel free to share the .story file for us to take a look.
Thank you very much for the assistance, I was able to use the SCORM Cloud to determine that the problem was on my end, it's all working as it should now.
13 Replies
I had a quiz question that did this. When I changed the question so that it did NOT return to the original state on revisit, then the quiz review was accurate.
Thanks! That seems to be exactly the problem. The one that was working was set to automatically decide (though I thought I'd changed it to "initial"), and resetting the others fixed it.
--mlm
Wow...I spent 3/4 of my day trying to figured this out. Thank you!!!
Hi Ted! Glad that this thread was able to assist you, thanks for sharing :)
I've run into this too. But when I set the question slides to automatically decide their state upon re-visit I'm still seeing the answers from the previous attempt. The complication in my case is that the learner is permitted to leave the quiz in the middle if they want. The idea is that they can leave at any point, but if they come back to it they start over and have to re-answer all of the questions.
Any ideas?
Never mind, I found a solution. For some reason having the "Reset results" trigger on a button wasn't working properly. I had to set it to fire when "timeline starts" instead. And, oddly enough, I had to set my question slides to "Resumed saved state."
Glad you found a solution Jennifer!
I am having a similar issue. I have a simple 3 question quiz, the user is allowed to retry each question until they answer correctly. This means that after seeing the "Incorrect Answer" dialog box, and selecting Continue, they are brought back to that same question/slide. For this to work, I have to set the Properties of the question/slide to "Reset to Initial State" when revisiting.
My problem is that on the Results Slide they need the option to go back and Review their answers. But when the user selects to Review the answers, the questions slides go back to their Initial State, and show them as incorrect.
Is there a way to accomplish both? Or any other ideas on how this could be done? Again, the user would have the ability to answer each question until they answered correctly, AND they would have the option to Review those correct answers. As far as I can tell, one requires the Question Slides to be set to "Resest..." and the other requires the Question Slides to be set to "Automatically Decide".
Hi Johnathan!
I would recommend leaving this set to Automatically Decide. Your attempts should be set to unlimited and it will allow the user to re-take the question as you wish. This will also allow the Review Quiz option via the results slide to work properly.
Thank you Leslie. I am new to Articulate and clearly missed a pretty simple task. I thought I had selected Unlimited for all the question slides... I had not. The quiz now works properly when I preview it in Articulate.
Sadly, and maybe this isn't the best place to ask, but when I publish the course, and run the learning activity in my LMS (SuccessFactors), it acts as though Unlimited is not selected. I cannot retry any of the questions, when the Retry layer is shown, you click the button and that layer is hidden, and the timeline does not resest for the question slide, I can't go forward or change my answer. I did check with them, and they say it's got to be something in the content. But I check the content using Preview in Articulate and works like a charm. And I'm at a bit of a loss. Any assistance would be appreciated.
Hi Johnathan! I would advise to try testing the content in SCORM Cloud to see if you experience the same issue. This would help understand if the issue lies with the course or with the LMS. If you are able to replicate, please feel free to share the .story file for us to take a look.
Thank you very much for the assistance, I was able to use the SCORM Cloud to determine that the problem was on my end, it's all working as it should now.
Glad to hear it Johnathan! Thanks for the update.
This discussion is closed. You can start a new discussion or contact Articulate Support.