First, I opened a project file. When clicking "Player" in the "Home" menu, storyline crashes. Next, I restart Storyline and my computer. Same results, after repeated restarts and efforts to open the player preferences. Then, I reinstall Storyline. Because the uninstall window continually opens after install, I'm not certain that the uninstall and reinstall successfully completed, despite the fact that I got a message saying it was successful. Finally, again and again and again I attempt to open projects, and open the player preferences, and still, Storyline crashes every time.
Anyone ever experience anything like this? Anyone have any suggestions or ideas?