Storyline reverts to 30-day trial mode after installing updates Jun 10, 2013 By Andrew Dunn So I conscientiously installed the updates to v1.3, and now Storyline is telling me that I am starting a new 30-day trial. Why does upgrading force me to re-discover and re-enter my serial #?
Phil Mayor Hero almost 11 years ago06/11/13 at 12:07 am (UTC) the serial number should be there when you click activate
Ashley Terwilliger-Pollard Staff over 9 years ago11/20/14 at 7:17 pm (UTC) Hi Emmy, That is to be expected, as it's considered a new install. Your serial number should appear though when you choose to activate with your serial number.
3 Replies
the serial number should be there when you click activate
happens every time for us!
Hi Emmy,
That is to be expected, as it's considered a new install. Your serial number should appear though when you choose to activate with your serial number.
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