Storyline software crashing (unable to open software) Nov 25, 2019 By Ava Pickard I have updated my software today and it worked at first. I shut down the software and when I try to reopen it, it crashes? The other programs such as Rise etc are still working - there only seems to be a problem with Storyline. Any ideas how to fix this? I have tried uninstalling and reinstalling. articulate_problem.PNG
Leslie McKerchie Staff over 4 years ago11/25/19 at 4:16 pm (UTC) Hi Ava, Thanks for reaching out and letting us know what you are running into. Since you've already done a bit of troubleshooting, I've opened a support case on your behalf so that you can work with one of our support engineers. You should be hearing from someone soon.
1 Reply
Hi Ava,
Thanks for reaching out and letting us know what you are running into.
Since you've already done a bit of troubleshooting, I've opened a support case on your behalf so that you can work with one of our support engineers.
You should be hearing from someone soon.
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