red x is gone from the timeline. had to close and reopen storyline deleting slides until the red x didn't show up. of course we wouldn't save our work so if deleting a slide didn't fix it we would close storyline, reopen and delete a different slide each time till we found the "bad" slide.
To sum up: Narrow it down to the particular scene. once you know what scene it is, delete a slide from that scene in scene view then try to open the "problem" scene. if you still get the red x, close storyline without saving, reopen storyline then delete a different slide. repeat until you find the one slide that's giving you grief.
Thanks for the update and I'm glad you were able to figure this out on your end. As a reminder, you'll also want to confirm that you're following these general guidelines while working in Storyline to prevent odd behavior in the future:
6 Replies
Ugh that is nasty. I think you should submit a support ticket at http://www.articulate.com/support/contact/
Make sure you upload your story file.
i fixed it! i just deleted the problem slide, and everything else went back to normal.
Great news, Tricia. Thanks for checking back in
this happened to an associate of mine. any other suggestions on how to fix the red x in the timeline?
she deleted the most recent slide and the red x remains in the project.
red x is gone from the timeline. had to close and reopen storyline deleting slides until the red x didn't show up. of course we wouldn't save our work so if deleting a slide didn't fix it we would close storyline, reopen and delete a different slide each time till we found the "bad" slide.
To sum up: Narrow it down to the particular scene. once you know what scene it is, delete a slide from that scene in scene view then try to open the "problem" scene. if you still get the red x, close storyline without saving, reopen storyline then delete a different slide. repeat until you find the one slide that's giving you grief.
Hi Randy,
Thanks for the update and I'm glad you were able to figure this out on your end. As a reminder, you'll also want to confirm that you're following these general guidelines while working in Storyline to prevent odd behavior in the future:
Hope that helps!
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