Storyline Timeline Issue - Wasted Investment in Storyline 2.0
Feb 09, 2015
Hi Articulate Team,
I am very sad to have realized it today that my team has not been able to use Storyline 2.0 ever since we purchased it at its launch.
We upgraded 2 licenses of Storyline 1.0 to 2.0 right when it was launched.
The timeline syncing issue is the reason why this product is un-usable. This is the problem that we are facing. The solution recommended is not feasible. Here is why:
We have typically 30 or more objects on the screen. When we sync each object by using “align at cue point”, the timeline gets extended that many times. Thus, when we are done syncing all objects, the slide lengths goes from say 124 seconds to 3000 seconds.
The recommended Solution by Articulate
The solution recommended is to manually adjust the timeline. This solution is very tedious as you can see in the screencast here. Implementing the recommended solution adds about 2 hours to a 10 slide file. Furthermore it breaks the rhythm of the designer.
The key theme of Storyline 2.0 is efficiency and mobile. It’s sad to know that despite efficiency being the key theme, the team has not been able to resolve this issue for more than 4 months.
At this point, working with Storyline 1.0 is way more efficient than Storyline 2.0. I am right now in a fix. I will need more licenses in the future (we are higher 4 more designers). However, Storyline 2.0 is useless for us and we cannot purchase Storyline 1.0.
Ideally, it would be great if you could solve Storyline 2.0 problem so that we can use what we purchased.
We have been loyal users of Articulate products since the inception of our business. And such service is not something expected from Articulate. In fact before writing this grievance, I cross questioned my team multiple times since it was hard for me to accept this fact that there is such a grave issue that has made Storyline 2.0 unusable.
A loyal but terribly unsatisfied Fan of Articulate,
Please see this post for the discussion on this topic with one of my team members.