Hi, I'm new to using Storyline and I have a course in which my triggers are not working. Can someone please tell me how to upload the file so someone can take a look to offer suggestions?
That's also part of the published output. Could you attach the source file (the storyline file that you save when you're working on the project). It will have a .story extension.
Yes, there is a slide with a Barn and one with a jukebox in which the viewer will need to click on each option before returning to the main screen. I thought this was created but it is not working, not sure the triggers are working to show visited along with the car icon to return to the main screen. I really appreciate your help.
Without seeing the source file, it's hard to know what the issue might be. Would you be able to send the actual source storyline file? Or perhaps take some screen shots of the slide and trigger panel, etc.?
When I zipped the entire file the source file was not included? I'm unsure which file to send because none of the files have the extension .story at the end. I've opened the file story content and attached a file named Story not sure if this is correctd either. Please let me know what I'm doing wrong if this isn't it.
The source file refers to the Storyline file that you open to edit/work on your project. When you save your work to your local drive, it creates a file with a .story extension. However, you may not see the extension, likely just the name of your file. This is the file that you open in Storyline to continue creating and editing your work.
The files you've been attaching are part of the published output. If you can attach the source file, we'll be able to open it in Storyline and take a look.
The .story file is the file that is on your desktop or on your local computer that when you double-click on it, it launches the Storyline software and it opens the Products and Services project you're working on. The file should be represented by the "A" icon (the same symbol that represents the Storyline software on your desktop). It's the file you actually work and develop your content in, not any of the published output files. Ive attached a screenshot of what the .story file looks like inside of a Windows folder:
That was easy but for some reason the file is not being accepted on your end. I contacted our IT dept. and was advised to contact you to see if there was anything on your end you could do.
Hi June - the file might be too large to be uploaded here in the forum. Is there any way you can perhaps upload it to Dropbox and share a link with us here, so we can have a peek?
14 Replies
Hi June!
=) The process to follow to attach your .story file here in the forum:
- When you post a reply, the comment box has some icons/options above it, including a little paperclip.
- Click on the paperclip icon
- Click "Choose File"
- Select your file and
- Click "Upload File"
I have uploaded the file, please let me know if I chose the correct file.
June
Hi June,
You'll need to upload your source .story file. Your attachment looks like the published output (story.html).
Mike
Hi,, hopefully this is the correct file. Thanks for your assistance.
June
Hi June,
That's also part of the published output. Could you attach the source file (the storyline file that you save when you're working on the project). It will have a .story extension.
Thanks!
Mike
Sorry, I just zipped the entire file and attached that.
June
Hi June!
Got it.
Can you describe what should be happening versus what is currently happening?
Mike
Yes, there is a slide with a Barn and one with a jukebox in which the viewer will need to click on each option before returning to the main screen. I thought this was created but it is not working, not sure the triggers are working to show visited along with the car icon to return to the main screen. I really appreciate your help.
June,
Without seeing the source file, it's hard to know what the issue might be. Would you be able to send the actual source storyline file? Or perhaps take some screen shots of the slide and trigger panel, etc.?
Thanks!
Mike
Mike,
When I zipped the entire file the source file was not included? I'm unsure which file to send because none of the files have the extension .story at the end. I've opened the file story content and attached a file named Story not sure if this is correctd either. Please let me know what I'm doing wrong if this isn't it.
Thanks so much.
June
June,
The source file refers to the Storyline file that you open to edit/work on your project. When you save your work to your local drive, it creates a file with a .story extension. However, you may not see the extension, likely just the name of your file. This is the file that you open in Storyline to continue creating and editing your work.
The files you've been attaching are part of the published output. If you can attach the source file, we'll be able to open it in Storyline and take a look.
Thanks!
Mike
Good morning June!
The .story file is the file that is on your desktop or on your local computer that when you double-click on it, it launches the Storyline software and it opens the Products and Services project you're working on. The file should be represented by the "A" icon (the same symbol that represents the Storyline software on your desktop). It's the file you actually work and develop your content in, not any of the published output files. Ive attached a screenshot of what the .story file looks like inside of a Windows folder:
I hope this clarifies for you! =)
Nicole and Mike,
That was easy but for some reason the file is not being accepted on your end. I contacted our IT dept. and was advised to contact you to see if there was anything on your end you could do.
June
Hi June - the file might be too large to be uploaded here in the forum. Is there any way you can perhaps upload it to Dropbox and share a link with us here, so we can have a peek?
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