Storyline Update

Sep 05, 2014

I applied the most recent Storyline update 6: 1407.2208 and now my presentation isn't functioning. The audio won't load, characters/objects are in the timeline but are not visible when previewed. I can select them but only a selection box appears, not the image.  Notice, the character is in the thumbnail and timeline but not visible on page. If I select the character to bring her to front, she disappears from thumbnail as well.

1 Reply
Emily Ruby

Hello Tricia,

Please make sure you are saving the files locally on your C drive and working from there.

You can also try to import your files into a new Storyline project.

If this does not work you may want to repair Storyline.

If this does not work, you can add your file using the paperclip icon so we can take a look.