Storyline Update 2 - Now Live

WOOOHOO!!  Thanks for the notice Peter.

Thanks for the update.  Will definitely download!

Thanks for that - excellent news.

Bruce

Good news! Hurayyyyyyyyyyyyyyyyyy!

Should we have gotten an email about this? I didn't even know that this happened, but, YAY!!

Just now looking at posts. Thanks to all at Articulate for the hard work that always goes into these updates.

I'm already seeing this fixing a number of little issues I was experiencing - Thanks to all staff involved.

Thanks for the update.. That is an exhaustive list of updates

HI Peter, any update on below issue?

HTML5 Issue

Peter, I just activated my license today, so I don't have Update 1. Do I need to install U-1 before I install U-2?

Hi Michael!

You shouldn't have to uninstall prior versions before updating, as there's a built-in uninstaller, but from an OCD perspective, I always do . The newest version should be read: Update 2.1212.1412. 

Peter,

Are you saying that Update 2 is a full (newer) version of the Storyline app, and not a file that updates the originally installed app?

Yes--it's a new, full version.

Thanks. Good to know.

Hi Peter,

I installed the upgrade but the text box is having major issues and would like to uninstall it, can you tell me how? I would also like to report this problem to support but can not find the URL.

I attached a ScreenR of the error.

Barb

Hi Barb,

I'm actually wondering if the issue you showed in the video is related to the Microsoft update mentioned here. Try the steps listed in that article and see if that fixes the problem with the text. I know you mentioned you're working with a very text-heavy course, hopefully this will quickly resolve the problem for you.

If that doesn't fix it, please pass the information along so we can try to reproduce the issue.

Also, here's the link for contacting support.

Thanks Barb!

Christine

Unfortunately Christine this didn't work for me, uninstalling that update, seems to have made the problem worse. :(

I did report the issue. I'm open to any other suggestions.

Thank You,

Barb

Hi Barb,

Thanks! We have received your case (#00310056 for my reference) and I updated it with a link to this thread, so our support team can see what steps you've already taken. We'll take a look and contact you soon. I'll also follow the case and update this thread.

Thanks again, Barb!

Christine