Storyline User Groups - A Question for Group Managers/Hosts
We held our second face-to-face user group meeting last night and the evening was very successful. Lots of dialogue, discussion and sharing of tips/tricks.
It did occur to me that we had many new users in the room last night and I'm not entirely convinced that they felt free to ask questions. I have the feeling there was a bit of unintentional intimidation cause by the "expert/advance" level of users in the room. I did point out that no question is a bad question, and could guarantee if one person was asking then someone else was wondering as well.
I'm curious how other Managers/Hosts are ensuring that everyone feels they have an equal part to play in your communities that you are hosting.
Maybe we need to build in time specifically for the new users to ask questions?