Storyline video encoding incomplete after 1:59:59? Any Answers?

May 02, 2018

I am trying to publish the video with 6 slides. After two hours the encoding is left incomplete. with the progress bar. Did anyone face this issue before?

5 Replies
Leslie McKerchie

Hi FNU and welcome to E-Learning Heroes :)

Sorry to hear that you've run into an issue publishing.

What version of Storyline are you using? How big is the file you are publishing?

I've not seen this issue shared before, but we could certainly take a look if you'd like us too. Feel free to reach out to our support team here.

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