I am trying to publish the video with 6 slides. After two hours the encoding is left incomplete. with the progress bar. Did anyone face this issue before?
Are you able to update to the latest version of Storyline 360? We're now on update 3.15.15581.0 as you can see here. If you'd like to share a copy of your project here, I'm also happy to test it in the latest update.
5 Replies
Hello there,
Are you publishing to your local hard drive (rather than a network or external drive)?
What is the size of your video?
Is it freezing/timing out at the 1:59:59 mark and not advancing any further?
Hi FNU and welcome to E-Learning Heroes :)
Sorry to hear that you've run into an issue publishing.
What version of Storyline are you using? How big is the file you are publishing?
I've not seen this issue shared before, but we could certainly take a look if you'd like us too. Feel free to reach out to our support team here.
Hi All, I am using 3.12.14533.0 version of articulate storyline
Yes, That's correct
Hi FNU,
Are you able to update to the latest version of Storyline 360? We're now on update 3.15.15581.0 as you can see here. If you'd like to share a copy of your project here, I'm also happy to test it in the latest update.
This discussion is closed. You can start a new discussion or contact Articulate Support.