Storyline video player play button icon disappears

Feb 12, 2020

I have looked at this in several browsers on PC and the play carrot never appears nor does the pause icon. It functions as expected. Also the controls are TINY on mobile. :(

1 Reply
Katie Riggio

Hi there, Curtis.

Thanks for the screenshot, and I'm sorry about the small interface and missing options!

Would you be willing to share the Storyline file with me for testing? You can share it privately by uploading it here. I'd like to comb through the video settings and will delete the file after having a thorough look!

Also, is the content hosted on a web server or a learning management system?

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