Storyline won't download

HI I am unable to get storyline 360 to download.   

All it says is failed to download Storyline 360 version 3.18.163330,  there is no other error message.  

I would like to use some of the characters from the content library in a Rise course I am creating.  Please assist. 

Many thanks

Kim 

2 Replies
Joseph Jani

Hi Kim,

Were you able to get your Storyline 360 installed? I encountered an error myself while installing Storyline 360 earlier today. I have a lot of application open during that time so I restarted my computer and used the Diagnostics function within the Articulate 360 application manager and after that I was able to install Storyline 360.

Hope this helps,

Thank you,
Joseph