Storyline2 Continues to Shut Down While Trying to Preview

Nov 01, 2017

For the last two days ever time I try to preview (either one slide, a scene or entire project), SL2 shuts down. Has anyone else had this issue. Any suggestions? Thank you!

2 Replies
Leslie McKerchie

Hi Cathy,

That's certainly not the experience we want you to have.

Curious if the issue happens in any course you are working on or just this particular one?

If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.

If it's happening in any/all files, you should certainly conduct a repair of your software.

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