For the last two days ever time I try to preview (either one slide, a scene or entire project), SL2 shuts down. Has anyone else had this issue. Any suggestions? Thank you!
Probably best to open a support case if the program is crashing. Sometimes you can determine the cause of the crash yourself by looking at the crash log data.
2 Replies
Probably best to open a support case if the program is crashing. Sometimes you can determine the cause of the crash yourself by looking at the crash log data.
Hi Cathy,
That's certainly not the experience we want you to have.
Curious if the issue happens in any course you are working on or just this particular one?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should certainly conduct a repair of your software.
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