I am sorry to hear you are having difficulties, but here are a few things we can try: First, are you working locally? And also, have you attempted this repair? If the crashing continues, we do have a solution to pull error logs to send to our Support Engineers for further assistance, or you can use our regular contact support page.
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
Hi, Mark - We recommend working locally and publishing to your C drive and then moving your output folder to your Google/Dropbox folder to help avoid issues.
Hi, Nancy - It looks like I responded to Mark here (are you possibly subscribed to this thread or the forum as a whole, and therefore received an update)?
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Hi, Sagar -
I am sorry to hear you are having difficulties, but here are a few things we can try: First, are you working locally? And also, have you attempted this repair? If the crashing continues, we do have a solution to pull error logs to send to our Support Engineers for further assistance, or you can use our regular contact support page.
Sagar - Also, please note:
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
I've had that happen if published to a Google Drive folder or Dropbox folder.
Hi, Mark - We recommend working locally and publishing to your C drive and then moving your output folder to your Google/Dropbox folder to help avoid issues.
Wrong person???
Hi, Nancy - It looks like I responded to Mark here (are you possibly subscribed to this thread or the forum as a whole, and therefore received an update)?
Yes my mistake….thanks
No problem - thanks, Nancy! :)
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