It's easier to show than to describe. Nevertheless see attached PDF. Short description:
The *.story consists of ONE scene (more scenes would make the navigation way to complicated)
Two menu entries needed sub slides, so I created new headings in the menu dialog box and demoted the relevant slides
Problem: Starting the course and clicking on the heading doesn't show the demoted slide following this heading but starts from the beginning of the course.
Sorry you've run into this--we're seeing the same thing. In HTML5, clicking the heading will jump to the next slide from where you left off instead of jumping to the first slide under that heading.
We're working through this, and I'll pop back in here to let you know as soon as I have an update. Thanks again for bringing this up!
the good news are "The problem wasn't sitting in front of the computer". Ok, I am looking forward to the results of your working through this. Meanwhile I switch to flash.
The bug Hermann mentioned in his original post happens when clicking on a custom player menu heading in Storyline 360. When clicking on the custom heading, the heading will hide or collapse the menu and will jump to the next slide from where you left off. Is this similar to what you're seeing?
Thanks for checking in, Jennifer. We're still working through this issue, and we've tagged this thread to be updated as soon as a fix is released. You're in the right place to stay up to date on this bug's progress!
In the mean time, I have come up with a simple work around by just adding the first slide in each section twice. The top one, I changed the name to what I wanted the header name to be, and then made the slides below its sub menu. I did this for each section and it worked IF you want the header to be clickable and to go to the first slide in the section.
We're still monitoring this issue in Storyline 360, but I really appreciate you sharing the solution that worked for you! Now that you're subscribed to this thread, you'll be notified immediately once the fix is released.
Ashley beat me to it 🌟 our team is still looking into this issue, but you're certainly in the right place for updates! Here's our process for tackling bugs, and we’ll be here if you need anything else.
Thanks for checking in. We're still monitoring the impact of this bug, so I appreciate you letting us know that it's affecting your projects. Here's an inside look at how we tackle bugs when they're reported. You're in the right place to stay up to date on any new information!
Hi there. I am struggling with this today as well. I am wondering if there is a work around? Will moving groups of slides and creating scenes solve this issue?
Is my issue the same? Some users may not click on the "little triangle arrow" to expand the slides under the heading, but they'll click on the words of the heading, wanting to expand what's under it. I want the heading to expand what's underneath, not to go to some slide I didn't specified. Is this the same issue on this thread? If so, is there a solution yet?
This sounds like the same issue. The solution is to split up the slides into Scenes. The ‘Scene Title’ will appear in the menu (replacing your ‘heading’) and when you click on it, it will take you to the first slide in the scene. Adding a ‘Heading’ in the publishing settings does not appear to work. If a user clicks on an added ‘Heading’, it sends them to a random slide. This is a known bug and I believe the Talent team have it on their To Do List.
41 Replies
Hi Hermann,
Sorry you've run into this--we're seeing the same thing. In HTML5, clicking the heading will jump to the next slide from where you left off instead of jumping to the first slide under that heading.
We're working through this, and I'll pop back in here to let you know as soon as I have an update. Thanks again for bringing this up!
Hi Alyssa,
the good news are "The problem wasn't sitting in front of the computer". Ok, I am looking forward to the results of your working through this. Meanwhile I switch to flash.
Hermann
Haha I know what you mean, Hermann! I'll be in touch as soon as I have an update. ☺️
Any updates on this?
Hi there Gabriel,
The bug Hermann mentioned in his original post happens when clicking on a custom player menu heading in Storyline 360. When clicking on the custom heading, the heading will hide or collapse the menu and will jump to the next slide from where you left off. Is this similar to what you're seeing?
Hi Alyssa! Yes that is exactly what I am seeing
Thanks for confirming that, Gabriel. We're still monitoring this bug, and we'll let you know once we get an update!
I'm still seeing this 3 months later. Any news?
Hey Jim! Thanks for checking in. This issue is still on our radar, and we'll update here as soon as we have news.
Since you're subscribed here now, you'll receive a notification right to your email!
Hi there,
Just wanted to report that we are having the same problem, so a fix to this soon will be much appreciated!
Hi Alyssa,
Has this been fixed?
Thanks for checking in, Jennifer. We're still working through this issue, and we've tagged this thread to be updated as soon as a fix is released. You're in the right place to stay up to date on this bug's progress!
Has this been fixed yet?
In the mean time, I have come up with a simple work around by just adding the first slide in each section twice. The top one, I changed the name to what I wanted the header name to be, and then made the slides below its sub menu. I did this for each section and it worked IF you want the header to be clickable and to go to the first slide in the section.
Hi Shawna!
We're still monitoring this issue in Storyline 360, but I really appreciate you sharing the solution that worked for you! Now that you're subscribed to this thread, you'll be notified immediately once the fix is released.
Hello,
Is there any update regarding this fix? I am still having this issue.
Hi Kyle,
This is still an open issue with our team, but we'll let folks know in this discussion once we have more info to share.
Good morning, Kyle!
Ashley beat me to it 🌟 our team is still looking into this issue, but you're certainly in the right place for updates! Here's our process for tackling bugs, and we’ll be here if you need anything else.
I've noticed this bug as well, and I am keeping on eye on the development status.
Hi,
Is there an update on this yet? The bug was reported 1 year ago now. I really do feel this is quite an important bug to fix.
Look forward to your response.
Hey Andrew,
Thanks for checking in. We're still monitoring the impact of this bug, so I appreciate you letting us know that it's affecting your projects. Here's an inside look at how we tackle bugs when they're reported. You're in the right place to stay up to date on any new information!
Hi there. I am struggling with this today as well. I am wondering if there is a work around? Will moving groups of slides and creating scenes solve this issue?
Shayna,
I would suggest doing what shawna gig did above as a "workaround."
Is my issue the same? Some users may not click on the "little triangle arrow" to expand the slides under the heading, but they'll click on the words of the heading, wanting to expand what's under it. I want the heading to expand what's underneath, not to go to some slide I didn't specified. Is this the same issue on this thread? If so, is there a solution yet?
This sounds like the same issue. The solution is to split up the slides into Scenes. The ‘Scene Title’ will appear in the menu (replacing your ‘heading’) and when you click on it, it will take you to the first slide in the scene. Adding a ‘Heading’ in the publishing settings does not appear to work. If a user clicks on an added ‘Heading’, it sends them to a random slide. This is a known bug and I believe the Talent team have it on their To Do List.
Hi W T,
We do still have this as an open issue with our team. This conversation is attached for any updates we have to share.
Workaround listed:
This discussion is closed. You can start a new discussion or contact Articulate Support.