Storyline360 Transcript and Menu issues on iPad and iPad Mini
We are currently building a number of courses in Storyline360 and publishing the files as Scorm 2004. We are experiencing a number of issues when viewing the course in landscape on the iPad and iPad mini.
1) The full menu sometimes cannot be accessed and/or you can not scroll to view the whole thing. Reported from our testing: having issues scrolling and tapping in the menu on iPad. I will scroll and select but the screen jumps up and actually selects an earlier slide.
2) The transcript either gets cut off and/or you cannot scroll to view all of the content. Additional details from our testing: Still seeing a couple issues with the Transcript. Sometimes the text is small and cut off in a box in the top left, other times it is larger and fits the screen. Noticed that this often gets cut off at the bottom or I can't scroll to the bottom. Sometimes the issue corrects when I tap the Menu and then back to the Transcript tab.
We are testing the courses in Safari in Scorm and the client's LMS, which has the same results.
I am attaching some examples. I would like to get these issues fixed and/or find out if there is a work around in order to get final deliveries completed by early November.
I saw this is a related post, but with no resolution or next steps for an LMS published version: https://community-lb.articulate.com/discussions/articulate-storyline/notes-tab-text-cut-off-in-mobile-view
I'm attaching the publishing details and the issues that have come up. Please advise.
Thanks in advance for your assistance!