Storylline 3 SCORM Output and Internet Explorer


Recently a coworker published an Articulate Storyline 3 SCORM 1.2 file and uploaded successfully to our Workday Learn LMS.   The strange thing is that it opens completely fine with Google Chrome but will NOT open in Internet Explorer (IE).    IE returns a Flash error.  (see attached)  The plot twist is that this was not published for a web link but a SCORM file.   We know support for Flash ended but cannot understand why this is error is triggering if it was SCORM.  And why just in IE and not Chrome?   Oddly enough, content that was published as SCORM months and even 1 year ago via Storyline 3 opens just fine in both IE and Chrome.....   ***sigh***


Thank you in advance of any help, ideas, suggestions.


3 Replies
Leslie McKerchie

Hi Christa,

Thanks for reaching out and sharing what you are experiencing with your published output.

I do not see any attachments included here as you mentioned, but understand that you're seeing a flash error when using IE.

I first wanted to mention that even when you publish to an LMS/Scorm output, a browser will still play this content.

What format was chosen during publishing?

Publish Formats in Articulate Storyline 3

If you publish using HTML5, do you still experience an issue?

If you'd like us to take a look, then with your permission, please share your project file publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Lauren Connelly

Hello Haejin!

I'm happy to help! Let's start with a few questions:

  • Are you also using Workday Learn LMS or another LMS environment?
  • Does the course play as expected in Preview?
  • Does the course play as expected when using another browser like Chrome, Firefox, Edge, or Safari?

If you'd like us to take a look at your .story file, you can upload it to our team privately in a support case.