Strange behavior
Aug 19, 2020
Hello,
I'm cuttently facing strange changes in my Storyline 360 Projects:
- Triggers get unassigned without visiting the slide (Objects and variables)
- Font changes to strange values (e.g. 20,5 or 15,5)
- Font colour changes to white often in first Text box on a slide (often on question slides)
- Font size and colour change while copying a text box from slide to an other in the same project
- program closes without warning (while working on C:-drive)
- variables Results.ScorePercent and Results.PassPercent got lost. I had to delete and to re-insert the questionbank slide
Any idea where it comes from?
Any idea how to search for unassigned triggers in a project? (beside walking through all slides;-))
Thank you
Heinz
5 Replies
Hi Heinz!
You're right; this sounds like strange behavior! We'll need to see the affected file to determine the fix. Would you mind uploading your file to us? Here's the link.
Hello,
I've attached a file based on the template we use. You may some of the issue sin therer.
In addition we are facing that ressourrces are not copied into a folder \story_content\external_files while publishing. The folder does not exist. Even if both - file source and file target - are on C:/-Drice.
Thzank you
Heinz
Hi Heinz,
Thanks for all the details and for sharing your .story file.
I took a look and I'm not seeing the issues you're reporting during my initial pass. It's a fairly large course with many items to dig into, so I've opened up a support case on your behalf so that one of our support engineers can work with you 1:1 to dig into the issue you're experiencing.
You should be hearing from someone soon.
Thank you
Please take time. I'lle leave for vacation at end of the week.
Heinz
Thanks for the heads up, Heinz. I see that you're already working with Philam :)
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