5 Replies
Jonathan Vetter

Hi and thanks for your response.  I didn't have time to wait though... I worked around the problem by splitting the slides in my project into different .pptx files until I whittled it down to the problem slide.  There was something about one of the slides that the program did not like, so I had to recreate that slide manually in Articulate.

So, I found a workaround, but still don't know why that slide was causing a problem...

Katie Riggio

Hi there, Ricardo!

I'm sorry you're seeing that error. I reviewed a few related cases, where certain objects were causing the import to break. Deleting and recreating them did the trick!

Since it looks like the issue could be project-specific, we'd love to lend a hand. Are you comfortable with sharing the PowerPoint file with us for testing?