Strange "Exception" Error During Powerpoint Import since last update!

Jun 10, 2019

I've tried multiple times to import this .pptx file.  None of the slides have come over to Storyline.  Please help / provide bug fix!  Thanks!

Error while importing slides from Powerpoint

5 Replies
Jonathan Vetter

Hi and thanks for your response.  I didn't have time to wait though... I worked around the problem by splitting the slides in my project into different .pptx files until I whittled it down to the problem slide.  There was something about one of the slides that the program did not like, so I had to recreate that slide manually in Articulate.

So, I found a workaround, but still don't know why that slide was causing a problem...

Katie Riggio

Hi there, Ricardo!

I'm sorry you're seeing that error. I reviewed a few related cases, where certain objects were causing the import to break. Deleting and recreating them did the trick!

Since it looks like the issue could be project-specific, we'd love to lend a hand. Are you comfortable with sharing the PowerPoint file with us for testing?

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