Strange Exclamation Mark in Preview Mode

Hi Jane and welcome to Heroes! 

I don't know that I've seen that before - but if it works ok when published, that's a good sign.  Could you share the .story file with us so that we could take a look at it? 

Hi,

I've the same problem but non only in preview step.

In LMS platform the AICC wbt some times give the same error.

To recover this error I've to cancel tracking in LMS and cookies.

Please may you help me ?

Hi I've the same problem of Jane but not only in preview step.

When I open the wbt in AICC LMS platform some time it give this error.

To recover it I've to cancel the AICC tracking and cookies.

Pleas any one cold help me ?

Hi Roberto and welcome to Heroes!

I'm sorry to hear about the odd behavior you've experienced, and you mentioned it only occurred within your published output in your LMS so I'm curious to see if you've reviewed the troubleshooting steps here specifically for tracking/reporting issues in your LMS? I'd suggest testing the course at SCORM Cloud as mentioned which is an industry standard for testing SCORM content and you can also test AICC content there by following these directions.

Please let us know if the course behavior continues at SCORM Cloud and then we'll want to take a look at your .story file.

Thank you for your reply I'm checking. I've to add only that the error has been displayed also using preview and not only with LMS installation.

Hi Roberto,

My apologies, I may have misread your original post and thought you were only seeing it at the LMS. If you're seeing this while viewing the preview of your course as well, can you share a bit more information with us about the following:

• What update of Storyline are you using? We're currently on update 6
• Can you confirm that you are working locally as described here and then publishing to a local drive as well.
• Do you only see this behavior in one Storyline file? If you experience this with every file, it may be worth conducting a repair of Storyline.
• Do you see it throughout the preview or only associated with a particular trigger?

Please let us know if you can fill us in on that information and we'd also be happy to take a look at your .story file?

Sorry I've seen that my versione is 3. I asked my IT to update it.

After new checking I'll reply the result.

Thank you

Regards

Roberto

Thanks Roberto for the update - and when possible you'll always want to use the newest update. You can set Storyline up to check for new updates when they're available.

First, you'll need to open the Options window by doing this:

1. Click the Articulate button in the upper-left corner of the Storyline window.
2. Click Storyline Options.

3. The Storyline Options window appears, where you can set or change the following options.

4. Use the top section of the window to indicate your preferences for general Storyline options:

5. Check for updates at startup: If you leave this box checked and if you're connected to the internet when you launch Storyline, the program will automatically check to see if updates are available.

Hope that helps and if you need anything else please let us know.