Strange Theme Behavior - Feedback Master Madness

Had a strange experience with Storyline themes. First time I've used these for a large project but this definitely doesn't seem normal. Here's what happened:

  • Created 3 color themes in one project.
  • Created one set of feedback master customizations.
  • Switched between the color themes to adjust the colors.
  • After an hour of working, Storyline started operating very poorly. It was taking 10 to 15 minutes to save the file that wasn't very big (so I thought.)

The theme switching had somehow generated 473 different feedback master sets. Working to delete those now but... wow. Anyone seen this before? 

6 Replies
Ashley Terwilliger

Hi Steve, 

Thanks for reaching out here - and creating that many different feedback master sets sounds a bit excessive and likely that something else happened (unless you were creating that many themes?!). Did you already reach out to the Support engineers - and if not, do you still have the problematic file to share with us by uploading here?