I am having trouble when I publish my storyline to Articulate 360, it plays as it should in Preview though when I publish it I get a strange underlapping on the right and bottom sides where other parts of the slide show through. See attachment for example. Any ideas, anyone else ever encounter this ?
You came to the right place for help, and a great call to also open a support case! We're seeing a thin white border between the slide and the player similar to the one in your screenshot in our testing. Thanks for sharing that! Our team is working on a fix, and we'll let you know as soon as we get this oddity resolved.
By the way, are you seeing those white lines in all browsers or a particular one?
It includes a fix for the issue where white lines or borders could appear around slides in published content.
Updating to the latest version is free and easy for Articulate 360 users following the steps outlined here. If you run into any trouble, let us know here in the E-Learning Heroes Community or message our Support Team. We're here to help! 🌟
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Thanks for joining the community, Alisa. 🌟
You came to the right place for help, and a great call to also open a support case! We're seeing a thin white border between the slide and the player similar to the one in your screenshot in our testing. Thanks for sharing that! Our team is working on a fix, and we'll let you know as soon as we get this oddity resolved.
By the way, are you seeing those white lines in all browsers or a particular one?
Hi Alisa,
Great news today - Storyline 360, build 3.31.19951.0 is available today!
It includes a fix for the issue where white lines or borders could appear around slides in published content.
Updating to the latest version is free and easy for Articulate 360 users following the steps outlined here. If you run into any trouble, let us know here in the E-Learning Heroes Community or message our Support Team. We're here to help! 🌟
This discussion is closed. You can start a new discussion or contact Articulate Support.