There is an image in a course that I needed to edit, but we didn't have the file any longer. I exported the image from Storyline, but when I opened it I found it was a slightly different version. I tried it several different times on different slides that have the image and got the same result each time. The image in the course is a PNG, is not in a group, and does not have any SL effects added to it.
Any idea how/why this happened and how to get the image shown in the course?
In the screen shot the image in the course is on the left, and the exported image is on the right. This is Storyline 3.
Do you still have the published folder or the zip file? If so, you should be able to find the original image within in. You would likely find it under the folder "mobile" within the main published folder.
Jeni, I'm wondering if that image on the left side of your screen shot is actually a set of grouped images. Perhaps when you selected it to export the image, you selected the hand icon within the group. If so, try exporting the whole group as an image.
I'm curious...did you figure this out? It's weird that the images are two different images. Without seeing the file, my first inclination is that when you click to save as image, you are clicking on an unseen hand image (similar to what Steve suggested) where it may be part of a group.
If you want to share the slide, we can look at it.
3 Replies
Hi Jeni,
Do you still have the published folder or the zip file? If so, you should be able to find the original image within in. You would likely find it under the folder "mobile" within the main published folder.
Jeni, I'm wondering if that image on the left side of your screen shot is actually a set of grouped images. Perhaps when you selected it to export the image, you selected the hand icon within the group. If so, try exporting the whole group as an image.
I'm curious...did you figure this out? It's weird that the images are two different images. Without seeing the file, my first inclination is that when you click to save as image, you are clicking on an unseen hand image (similar to what Steve suggested) where it may be part of a group.
If you want to share the slide, we can look at it.