I have an urgent questions. We are using Storyline 3. We translated the text for the player Submit button. The text on the button displays in preview, but not when published. Please help.
Thanks for getting back to us on this. We changed the font on the button and it resolved the issue.
The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.
The original font was for the buttons in the player was Arial. We changed it to Unicode Arial.
Antoinette (Nettie) Bonham | Manager | Learning Technology | Global Learning & Development | Human Resources | MetLife
11225 North Community House Road, Charlotte NC 28277 | M.(704)517-8860 |abonham@metlife.com
The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.
6 Replies
Hi, Ellie! Really sorry you're running into that behavior.
I see you also opened a support case where my teammate, Miker, is ready to dig into your .story file to see what's causing this. Here's the unique upload link from your case to send it privately.
Miker's standing by, and I'll follow along in your case as well!
Thanks for getting back to us on this. We changed the font on the button and it resolved the issue.
The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.
Thanks for the update, Ellie, and nice detective work! 🌟Out of curiosity, what was the original font?
The original font was for the buttons in the player was Arial. We changed it to Unicode Arial.
Antoinette (Nettie) Bonham | Manager | Learning Technology | Global Learning & Development | Human Resources | MetLife
11225 North Community House Road, Charlotte NC 28277 | M.(704)517-8860 |abonham@metlife.com
The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.
Really appreciate that, Ellie! I've shared this with Miker just in case, and we're here if you need anything else!
P.S. Replying via email will include your contact information. No worries though, as this Peek video will show you how to edit it out!
Thank you! Love your responsive community!
This discussion is closed. You can start a new discussion or contact Articulate Support.