6 Replies
Katie Riggio

Hi, Ellie! Really sorry you're running into that behavior.

I see you also opened a support case where my teammate, Miker, is ready to dig into your .story  file to see what's causing this. Here's the unique upload link from your case to send it privately.

Miker's standing by, and I'll follow along in your case as well!

Antoinette Bonham

Thanks for getting back to us on this. We changed the font on the button and it resolved the issue.

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Antoinette Bonham

The original font was for the buttons in the player was Arial. We changed it to Unicode Arial.

Antoinette (Nettie) Bonham | Manager | Learning Technology | Global Learning & Development | Human Resources | MetLife
11225 North Community House Road, Charlotte NC 28277 | M.(704)517-8860 |abonham@metlife.com

The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.