Submit interaction trigger not working
Apr 16, 2013
Hello,
I have a a ranking drop-down in my presentation. When I use the "Submit" button on the player it works fine (it displays the feedback layer). My client would rather have the submit button within the slide, so I created a button with a "Submit Interaction" Action, and the "Ranking Drop Down" as the interaction. However, when I test it, rather than showing the feedback layer when the submit button is clicked, the next slide in the presentation is displayed. Is there some special trick for making this work?
Thanks,
-Ed
5 Replies
Ed,
My thoughts to the possible culprits:
1. You have your question set up to no feedback.
2. You have other triggers in your trigger panel such as "jump to next slide"
Do either of those fit? If not, could you post a picture of your trigger panel/slide area?
Thanks!
Mike
It was this one!
2. You have other triggers in your trigger panel such as"jump to next slide"
Thanks for your help and quick reply.
-Ed
Awesome! I was running out of options, so I'm glad #2 did the trick!
I was running into the same issue. Upon comparing the multiple answer slide that wasn't reacting correctly to one that was, I discovered that somehow it was set up with more than 1 attempt. BUT, I had no "try again" feedback trigger, so it automatically went to the next slide when I clicked the Submit button even though my trigger for my Submit button was set up correctly.
Makes sense Patty, but I bet that was frustrating to identify.
Glad you were able to get to the bottom of it and I appreciate you chiming in to share your findings.
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