Submitting results only once after reviewing results - Issue

Hi Guys,

Wondering if anyone could help me out?

So for some reason anytime one of my learners completes a quiz, reviews their answers then returns to the results slide my LMS seems to be recording this as an additional quiz attempt which isn't ideal from a recording stand point.

The only thing I can think of is when the user is returned to the results slide after reviewing their answers the "Submit Results" trigger sends new information each time, which the LMS records as an additional attempt (This is my best guess but I could be completely wrong).

I'm not sure if a need to add conditions to the "Submit Results" trigger on the review slide, and if that's the case I wouldn't even know where to begin as triggers are certainly not my forte.

I guess it could be an issue with my LMS although I am pretty sure it lies with my course.

Anyway, has anyone else had this issue before or could help out at all? It would be greatly appreciated.

I've attached my course if that helps...

3 Replies
Alyssa Gomez

Hello Niall! Thanks so much for reaching out to us. 

I tested your file in SCORM Cloud, and I saw only 1 quiz attempt recorded there. Here's a screenshot of the 1 quiz attempt that was reported. If the quiz were attempted more than once, I would expect to see each attempt listed in the Course Activity Details area. 

Can you share a screenshot from your LMS that indicates the quiz was attempted more than once? You can attach the screenshot to a new thread reply right here. 

Niall Mackenzie

Hi Alyssa,

Thanks a lot of getting back to me, really appreciate it!

I think I may of solved the issue now, I ended up starting from scratch and from what I can tell so far, so good...

Great to see the fast response time from yourself and other users I've encountered so if I have any further issues moving forward I won't hesitate to ask!

Thanks again!