Subscripts and Superscripts in Notes

Hi Shannon,

All  there -works OK.

Thank you, Bruce. My apologies - I should have been more clear. Once the course is published, the subscripting and superscripting is lost in the Notes or Transcript. Please see my screenshots below. Does the same happen for you?

Hi Shannon,

You're right, this doesn't work in the notes pages. You actually have to use Insert >Symbol. See this thread

Sorry - yes, and +1 for Rebecca.

Crazy really that Notes does not work IMHO.

Thank  you Rebecca. I have read the thread. This is very disappointing. I have searched through the available symbols and items such as PMAX, KSt, Afloor, etc. (as pictured in my screenshots above) do not seem to be available. How would one go about getting these items to be sub- and superscripted in the Notes when published if the buttons on the Home tab do not work and the symbols are not available?

Hi Shannon,

I don't see these included as symbols within Microsoft Office programs either, which the Storyline symbols are based off of. At this time, it would need to be a feature request to have those as a part of the Insert symbol feature, but I know that the subscript/superscript is also something that has been shared with our Quality Assurance team - but I don't have any additional updates to share on that issue. I have added this thread to the existing report. 

Shannon,

As you may know, most of these symbolic representations have a text-based equivalent. Here's a nice guide to math text from Purplemath.

I know it's not exactly what you are looking for, but it may help in the interim. 

Thank you, Robert. My client's are mostly words that have the latter part of the word subscripted. For example AFLOOR, where "FLOOR" needs to be suscripted. Do you happen to know any tricks to get that to work in the Notes once the course is published? I'm open to any and all suggestions.

Shannon,

I haven't tried this but I think this may work if you install a subscript font on your computer (yes, an actual font type that includes all characters subscripted). Then highlight and apply that font to the desired text in the Notes.

Let us know if that works.

What an interesting idea, Steve! I'll try it and let you know!

Steve, this works!!!  Yay! Thank you so much!

I purchased the fonts from http://www.subscriptfont.com/ for $9.90 each, applied the fonts to the text I wanted sub or superscripted and voila! Once published they work correctly.

Thank  you Steve!

Thanks for letting us know, Shannon. Good luck with your project!

Awesome idea Steve - thanks for sharing!

Hello. Follow up here. Since upgrading to 6, this solution has stopped working. :-(

Sorry to hear that, Shannon. I recommend opening a case with Support. You might want to prepare a single slide .story file exhibiting the problem and including it with the case. I'll be interested to learn what they find.

Hi Shannon,

I see that you are working with Jayem on a case (# 00418109 for my reference) so we'll continue to follow along as he investigates this issue with your fonts and subscripts.

Thanks Shannon for the update - and I see that you shared your file with Jayem. If you have a file that worked correctly within update 5 (that you haven't yet opened in Update 6 or a published version) it may also be helpful to share that copy with him as well. 

Hi Shannon,

I see that Jayem was able to duplicate the issue you were experiencing and reported it to our QA team for review. He'll be able to update you via email if we have additional information to share in regards to a fix for the issue you've experienced. 

Thank you Ashley. Alas, it seems he indeed sees the problem and does not have a solution at this time. I have downgraded to version 5, which I hate to do, but it is imperative that sub- and super-scripting work for this client. Thank you for following up. I hope it is resolved in the next release. That and adding motion paths.