2 Replies
Alyssa Gomez

Hi Vanessa!

I personally don't have experience using SuccessFactors, but you may want to look at testing it in another environment such as SCORM Cloud which is an industry standard for LMS testing. You can review the directions here to help you go through that testing. 

If your course works properly at SCORM Cloud, I would open a support case with SuccessFactors to troubleshoot the issue. They’ll know how best to help with LMS-specific problems.