Sudden Slowdown
Jul 31, 2019
We have a course in our LMS where I added a few slides and republished. The course is now loading and moving slowly. There was nothing fancy about the additional slides. They were just a freeform pick one and a freeform pick many.
The only other thing we can think of is that the earlier course was done in Storyline 3 and the updates were done in Storyline 360.
Would that cause the slowdown we're seeing?
2 Replies
As an update, we republished the course in Storyline 3 and are no longer seeing the lag.
It would seem there is some issue between Storyline 3 and 360.
Is there a workaround for this?
Hi Christopher,
Thanks for reaching out and sharing what you are running into with your published course. Glad to hear that it's working well for you now.
Without seeing a file to test the behavior you are seeing, I'm unsure what the cause may be.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
This discussion is closed. You can start a new discussion or contact Articulate Support.