SumTotal LMS, HTML output in IE11 does not work!
Sep 03, 2016
One of my client is facing this issue where the HTML output does not render on IE11 when launched from SumTotal LMS. It basically shows up a blank screen.
I have tested the course output on SCORMCloud and it works fine on IE11 browser. So it looks like some functions are not getting triggered when launched from SumTotal LMS.
Has anyone come across a similar situation? Let me know if anyone has worked out a solution or if any of the previous posts addresses a similar situation?
Storyline 2, SumTotal 8.9 and IE11.
Thanks,
-Anant
11 Replies
Thanks Matthew for the lead! I have reached out to Brian now.
Did you ever get an answer to this? In my research I have found that if you are attempting to run an HTML5 published package on a Windows 7 system in IE 11 it will not work as, apparently, Microsoft has numbed down IE 11 in Windows 7 to no take advantage of HTML5. This did this in an effort to "push" people to Windows 8.1. We have only just found this out after struggling with the issue of HTML5 content not working on Windows 7 systems. Other web browsers, such as Chrome & FireFox have no issues at this time.
http://www.html5report.com/topics/html5/articles/360938-internet-explorer-11-windows-7-drops-some-html5.htm
Some of this is troublesome as Flash is being phased out an a number of browsers.
http://www.theverge.com/2016/12/9/13903878/google-chrome-block-flash-html5
This sight will test your browser for HTML5 support.
https://html5test.com/index.html
Hello Anant -
Did you ever find a solution to this issue? I am facing the exact same thing. Thanks a lot. Anjali
Hi Anjali,
I had got some pointers from Brian. If you want I can mail you his response and you can see if it works out for you. Please write to me at anant@abanyantree.com and I will respond to that e-mail.
-Anant
Thanks for reaching out to share with Anjali here Anant :) Much appreciated.
If there is anything you could share here with the rest of the community, please feel free to do so.
I know this thread is a little old, but I was having the same issue with Storyline 3 using the HTML5/Flash output in our SumTotal LMS (version 17.1). When attempting to open the module in Internet Explorer 11, nothing would load and only showed a blank screen. After some digging I found that enabling a setting called "Open content player in native mode (applies only to SCORM content)" fixed the issue. For any SumTotal users, you can find this setting on in your SumTotal activity under Web Based Training > General. It defaults as unchecked for me.
Thanks for sharing that, Daniel! I know that'll be helpful for SumTotal users who run across this thread.
I was faced with the same issue html5 scorm course not launching when using IE 11, and once I made the changes to reflect Open content player in native mode (applies only to SCORM content)" in ST setting as outlined by @DanielDowney in thread above, it worked! Thanks Daniel
Daniel thank you so much for this! I have been searching for an answer and this finally worked!
Lynn Murphy
Yes, Daniel and Bedan mentioned this correct.
That specific setting enables the rendering of HTML5-specific elements within the content.
That's a recommended settings from SumTotal as selecting this option would make your course work perfectly fine in IE version 9 and above. It's not a default setting because it's only meant for SCORM content.
P.S. Sorry for the reiteration of what's already been said in the thread.
Dude! There should be a Statue of you somewhere! Thanks a thirllion. I was going nuts trying to figure out what was going on with the d**m IE.
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