Super Slow

Oct 24, 2014

HI,

I just got Storyline 2, and it's running extremely slowly. It was fine at first, but I started adding content and it's really slowed down. Not sure if there is a way to compress images in the slides - can't find any options for that. Or, are there other ways to help get this thing moving again. Right now it's pretty unusable.

Thanks!

Alex

3 Replies
Leslie McKerchie

Hi Alexandra!

1) Work on a local drive.

When creating, editing, and publishing Articulate Storyline courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

2) Check the Windows DPI setting.

Storyline will function as expected when Windows is set to 96 DPI (dots per inch). Storyline doesn't currently support 120 DPI. If your system is set to 120 DPI, you may experience erratic behavior, such as: 
* Elements of the application are misplaced or distorted. 
* Objects are misplaced or distorted when previewed or published. 
* Zoomed images don't work as expected. 
* Font sizes are incorrect after using the translation features. Here's how you can switch to 96 DPI.

3) Re-install Articulate Storyline.

Please follow the troubleshooting steps in this article to fix unexpected or erratic behavior in Articulate Storyline.

This discussion is closed. You can start a new discussion or contact Articulate Support.