SUPER URGENT HELP NEEDED - My Storyline Project has changed language!

Hi Kymberleigh,

to me it looks like it´s a font bug, like if in preview your font is not loading correctly. Did you try to publish it? Is this bug there too? Do you use a special font?

Susi

Hi Susi,

I tried to publish it and it looks the same once published;

https://360.articulate.com/review/content/690165b0-b46d-4350-943e-315dc2247145/review

I've opened up heaps of other projects that were working and publishing fine last week, now they're all showing this unusual language.

I'm using Futura Light and Bebas Neue. So they're perhaps not standard fonts but have always worked perfectly before??

Looks as though Bebas Neue is still working fine but something has happened with the Futura font?

If one of the two fonts works I think it´s really a font bug. But I don´t know if it´s because of an update by Articulate or something else. You could try to change the PC. But maybe you have to change the font until it´s fixed. I don´t know how fast the support is answering you, so I hope it get fixed soon. :)

Hi Kymberleigh,

Really smart to open a support case--that's the best way to get help for these kinds of bugs. Would you mind attaching your original (unpublished) file to your case by clicking here?

Also, do you notice a difference if you turn off Modern Text? Go to the Design tab, click the Fonts drop-down list, and uncheck Use Modern Text. 

Let me know if that makes a difference!

Hi Alyssa,

Wow, you solved it, thank you! It was actually the other way around though. My modern text appeared to be switched off, as soon as I ticked it everything went back to normal!

When I completed the recent update, perhaps for some reason the settings changed? 

I'm so pleased, it was driving me mad! haha.

Much appreciated,

Kymberleigh

Hooray! 🎉 I'm so glad the Modern Text feature helped you here. Thanks for letting me know you got it sorted out!