In the notes are of my module I have a '2' super-scripted for '5.7 ft2'. However, while this shows while I am working within the .story file, it does not work when the module is previewed/published in Storyline in the notes tab. Does this have to do with how HTML5 codes or is it a limitation of some sort??
Sorry about that. I know it's misleading to have it appear properly while editing but lose it when previewing/publishing, but this is something we're still working on getting fixed for a future build. Sorry for any inconvenience until then.
I see this was posted in August. I am having this same issue. Have there been any updates to the software to fix this problem? If so, how would I obtain that update?
I have superscript for trademark (TM) symbol in the footer of the course in Articulate, its looks fine before publishing, but after publishing the trademark symbol is not superscripted.
I've sent a feature request for this again. Maybe if we all send it, they will include it in the next update.
In the meantime, I try to make reference numbers a smaller font size so that they appear different than the rest of the text in the notes.
With respect to Trademarks, I have found that inserting the TM symbol in a Word or PowerPoint document, and then copying it into Storyline it appears to show up properly when published. No so for reference numbers, unfortunately.
I don't have any new information to offer on this feature, but I'd suggest if you haven't already to follow Sue's lead and send in a feature request. Sue's workaround of a smaller font size or copying/pasting from Word covers the suggestions I would share with you as well.
I think one fix would be to allow us to specify which font we want to use in the notes tab. Some fonts have their Registered and trademark symbols superscripted (like Calibri) and others make those symbols as full size characters (like Arial). Is this an option that can be quickly implemented? I submitted a feature request but haven't heard anything back from it. We have a client which their legal department insists that these symbols must be superscripted and on the viewing plane, hence the use of the notes tab and the panic from me.
I don't have a time frame to offer regarding when and if feature requests will be implemented, but I do see that your feature request came into our team. You should have received a reply acknowledging receipt of it on January 2 from the email Support@articulate.com and you may want to check your junk/spam folder for it.
12 Replies
Hey Michelle
Sorry about that. I know it's misleading to have it appear properly while editing but lose it when previewing/publishing, but this is something we're still working on getting fixed for a future build. Sorry for any inconvenience until then.
HI Peter,
I see this was posted in August. I am having this same issue. Have there been any updates to the software to fix this problem? If so, how would I obtain that update?
Thanks in advance!
Sue
Hi Sue!
We haven't released an update that fixes the superscript for the notes at this point, but it's still definitely on our radar.
Our most recent update is Update 2, and it's available here.
Sorry I don't have better news, but I'll be sure to update this thread when I hear something.
Thanks Peter. Please keep me posted if this changes.
Almost the same issue but in the footer.
I have superscript for trademark (TM) symbol in the footer of the course in Articulate, its looks fine before publishing, but after publishing the trademark symbol is not superscripted.
Any solution to this.
Welcome to the community, Khushi
Unfortunately, this feature has yet to be included in any of our updates.
I'd recommend voicing your need for it in a feature request.
Thanks!
Hello, everyone. Just checking in to find out if anyone has figured out a solution to this problem. Update 4 has not fixed the issue.
Any idea when this update will be made? It's impacting a number of my projects that require subscripting and superscripts.
I've sent a feature request for this again. Maybe if we all send it, they will include it in the next update.
In the meantime, I try to make reference numbers a smaller font size so that they appear different than the rest of the text in the notes.
With respect to Trademarks, I have found that inserting the TM symbol in a Word or PowerPoint document, and then copying it into Storyline it appears to show up properly when published. No so for reference numbers, unfortunately.
Hi Shannon, Tanya and Sue,
I don't have any new information to offer on this feature, but I'd suggest if you haven't already to follow Sue's lead and send in a feature request. Sue's workaround of a smaller font size or copying/pasting from Word covers the suggestions I would share with you as well.
Oh, and welcome to the Heroes community Tanya!
I think one fix would be to allow us to specify which font we want to use in the notes tab. Some fonts have their Registered and trademark symbols superscripted (like Calibri) and others make those symbols as full size characters (like Arial). Is this an option that can be quickly implemented? I submitted a feature request but haven't heard anything back from it. We have a client which their legal department insists that these symbols must be superscripted and on the viewing plane, hence the use of the notes tab and the panic from me.
Hi Justin,
I don't have a time frame to offer regarding when and if feature requests will be implemented, but I do see that your feature request came into our team. You should have received a reply acknowledging receipt of it on January 2 from the email Support@articulate.com and you may want to check your junk/spam folder for it.
This discussion is closed. You can start a new discussion or contact Articulate Support.