Thank you for reaching out! I see your case with Jopney, and it looks like she is continuing to test your files. She will be reaching out to you as soon as she has more details to share! In regards to our support team, I want to mention that we do have weekend coverage.
Please let us know if you need anything else! We are happy to help!
2 Replies
Hi Norma,
Thank you for reaching out! I see your case with Jopney, and it looks like she is continuing to test your files. She will be reaching out to you as soon as she has more details to share! In regards to our support team, I want to mention that we do have weekend coverage.
Please let us know if you need anything else! We are happy to help!
Thanks Vincent - I hadn't heard back even after I emailed her. Appreciate it.
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