Support number

Apr 27, 2016

Okay what is the customer/tech support phone number.......just clicking all around and seeing sales numbers

10 Replies
Ashley Terwilliger-Pollard

Hi Michael,

I saw you also messaged our Support Engineers here. The email is staffed 24/7, but that team may have to escalate to our Support engineers for more help, and they are back online early Monday am. 

It looks like you also resolved your issue, and I'm happy to hear that so I'll close out your support case. Typically for issues such as adding/dividing variables or other how to type of questions reaching out here in the ELH community is the best option as well! Similarly, you may want to bookmark our Tutorials page here. 

rakesh kumar

I got 1 requirement from client. They have created one course in multiple languages (approx 17-20 including English). Now they want to add language selection page where learner can select any language and after that the course of selected language will run. Can it possible for bookmarking that bookmarking will be same for all languages. For example, if learner close the English course on slide no. 6 and after relaunch he choose Japanese or any other language and click on yes button on bookmarking popup and he will jump on slide no.6 of selected language.

Alyssa Gomez

Hi Rakesh,

When you resume Storyline content, it will always resume back to the last slide visited if you're using the Prompt to Resume or Always Resume setting. However, it sounds like you want to resume to a slide that allows the learner to select their language, is that right?

I know there are several folks here in the community who have experience creating courses in multiple languages. I might suggest starting a new discussion on this topic in the Building Better Courses forum to get more eyes on it! 

This discussion is closed. You can start a new discussion or contact Articulate Support.