SWF file not working on publishing or previewing in Storyline3

Oct 13, 2018

Hi everyone,

I am trying to insert a SWF file and embed it in my Storyline 3 file. Although the timeline, shows the SWF file entered as a video file, nothing is visible on the screen, in all the 3 modes: edit, preview or even after publishing. It displays as a  text bar with SWF written on the slide. (screenshot attached)

I also have a Storyline 2 version in which the same SWF file works fine the way it should.

Can someone please help solve this problem in Storyline 3, it is highly critical.



3 Replies
Crystal Horn

Hi there, Rohit.  Thanks for all of the helpful details.

SWF or Flash movies are not available during preview.  You can read more here about previewing in Storyline 3.

As for publishing, Storyline 3 gives you the option to publish strictly in HTML5 output.  Do you know what setting you're using when you publish?  If it's HTML5-only, your Flash content won't work properly.  You can change that setting here:

Let me know if that helps!

Leslie McKerchie

Hi Sanju,

Are you viewing the Flash output as well? As you can see in this comparison chart, the Flash movie is only compatible when viewing the Flash output.

The supported Flash environments would be:

 Adobe Flash Player 10.3 or later plus any of these web browsers:

Windows: Internet Explorer 8 or later, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)

Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)

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