Syncing fonts in Storyline


I'm having trouble getting a font to show in preview, then in review.
This happens a lot and I can usually fix it by;

  • Closing Storyline
  • Opening Adobe CC
  • Unsync and resync the fonts in Typekit
  • Use the font in Adobe DC
  • Reopen Storyline

This time however, that fix is not working.  The font I'm trying to use is FranklinGothicURWBoo.

Screenshots of what I see in development, and in preview (and review) attached.

Any ideas?
Thank you!

3 Replies
Alyssa Gomez

Hey Jen! 

Yikes, I definitely don't want you to have to jump through hoops just to get your font to render correctly. 

Have you tried enabling or disabling Modern Text Rendering to see if that makes a difference?

Just open your project, go to the Design tab on the Storyline ribbon, click the Fonts drop-down list, and select (or deselect) Use Modern Text at the bottom of the list.

Let me know if that helps!