System Requirements

Apr 02, 2013

I know below are the minimum system requirements but when dealing with large project what would someone suggest as the Optimal requirements for a computer. We have been having issues with computers freezing and having issues when dealing with extremely large projects

Below are the minimum system requirements for authoring and viewing Storyline content:

Hardware

CPU:	1.0 gigahertz (GHz) processor or higher (32-bit or 64-bit)
Memory:	512 MB minimum
Available disk space:	250 MB minimum
Display:	1,024 x 768 screen resolution (1,280 x 800 or higher recommended)
Multimedia:	Sound card, microphone, and webcam to record video and/or narration

Software

Operating system:	Microsoft Windows XP SP3 or later (32-bit or 64-bit), Windows 2003, Windows Vista (32-bit or 64-bit), Windows 7 (32-bit or 64-bit), or Windows 8 (32-bit or 64-bit)
.NET Runtime:	.NET 2.0 or later (gets installed if not present)
Adobe Flash Player:	Adobe Flash Player 10 or later (http://www.adobe.com/go/getflash)

Compatibility and Integrations

Import projects:

Storyline can import projects created with Articulate Presenter ‘09, Articulate Quizmaker ‘09, Articulate Engage ‘09, and Microsoft PowerPoint 2000 and later

Viewing Content

Content Format

Flash:

Flash Player 10 or later (http://www.adobe.com/go/getflash), and one of the following browsers:

Windows: Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 and later, Google Chrome, Opera 9.5 and later
Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome
Linux: Firefox 1.x and later

HTML5:

Google Chrome 14 or later on Windows or Mac
Safari 5.1 or later on Windows or Mac
Mobile Safari in Apple iOS 5.0 or later on iPad

Apple iOS:

Articulate Mobile Player; Apple iOS 5.0 or later on iPad

4 Replies

Christine Hendrickson
Staff

11 years ago04/02/13 at 9:45 am (UTC)

Hi Nicole,

How large, exactly? Can you give an example?

For the freezing issues you're seeing, can you tell me when the freezing occurs? Does it happen when trying open a file, modify a file, save, etc.?

Please make sure you're working with local files.

Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

If the freezing continues with local files, please make sure you're using the latest update for Storyline:

Articulate - Download Storyline Update 2

If you still don't have any luck, try repairing Storyline:

Articulate Support - How to repair Articulate Storyline

Karen Harris

almost 5 years ago06/21/19 at 5:58 pm (UTC)

Does anyone have recommended or optimal specs for Storyline 360? I am purchasing a new computer and need help. I know I need more RAM, at least 8GB - anything else?

over 4 years ago09/02/19 at 12:25 pm (UTC)

I can understand, Nicole and would also get feedback of somebody who has a quick performing SL with "normal" or huge files (200 MB and above).

I am using SL 3 on two different computers and have freezing and slow reaction in different projects. For example I have 50 slides with graphics.

I am always working with local files. I couldn´t define a specific reason when happening except the more sheets and graphics the slower SL3 gets.

I even upgraded to 12 GB RAM, that resulted in a slightly better performance but still shows slow and delayed reaction (i.e. after zooming out, it is taking about 5 - 10 seconds until the sheet is being shown again).

Katie Riggio
Staff

over 4 years ago09/04/19 at 8:15 pm (UTC)

Hello, T. Welcome to eLearning Heroes!

I'll defer to your fellow community members for recommended specs, but here's a link to the system requirements for Storyline 3 since this discussion is older.

Additionally, you mentioned freezing and slowness. That worries me, and that is a piece our Support Engineers would love to help investigate. If you go the case route, do share your case number with me, so I can follow along to share any relevant insight here!