System simulations not playing correctly
I'm getting inconsistent results when publishing and playing some demo system simulations. Some play fine, others don't. Sometimes the screencast disappears and white background and captions only display.
I'm getting different results depending on where it's access from:
-- Preview is fine
-- It works fine when publilshed and played from my computer
-- jams at a certain point when played from a folder within Citrix. You can sometimes continue by refreshing.
-- jams as above when played from various folders on the company's server.
-- I'm yet to test it on the company's LMS.
Would it have something to do with the Flash version - we have Adobe Flash V13 on the desktop.
The IT department has tested it under different conditions, and are getting inconsistent results.
Any help would be appreciated.